Kimberley Schöps will be responsible for developing and implementing pre-opening strategies, housekeeping management and ensuring quality control and guest satisfaction
Rotana has announced the appointment of Kimberley Schöps as Rotana's Director of Pre-Opening Operations and Housekeeping. In her new role, Schöps will be responsible for developing and implementing pre-opening strategies, housekeeping management and ensuring quality control and guest satisfaction.
Schöps will oversee a team of 70 employees across Rotana’s existing and growing pipeline of properties in the region and beyond. Her responsibilities collectively contribute to the successful pre-opening of new properties and ensuring the effective management of housekeeping operations, both crucial aspects in maintaining Rotana’s award-winning standards of service in the hospitality industry.
Eddy Tannous, Chief Operating Officer at Rotana, said: “Kimberley’s tenure in the hospitality sector brings abundant experience and expertise to this significant role. Her skilful oversight of housekeeping departments and pre-opening operations has ensured high standards and a seamless guest experience. I am confident that her contribution will be instrumental in upholding Rotana's revered reputation for customer excellence in the industry.”
With over a decade of expertise in Middle Eastern hospitality, the German national has held diverse positions in the industry, and has spent the past seven years at Rotana. Most recently, she served as the Director of Front Office at Amwaj Rotana, Dubai, overseeing several departments including front office, recreation and housekeeping. Schöps brings a comprehensive understanding of pre-opening operations and housekeeping garnered through years of hands-on experience across reputed establishments.
“I am honoured to take on the role of Director of Pre-Opening Operations and Housekeeping for Rotana, a homegrown brand that is truly committed to offering guests the highest levels of care and comfort. I look forward to working with the team and contributing to the success of our pre-opening initiatives. Together, we will set new standards and continue to create ‘Treasured Time’ for Rotana guests across the world,” said Schöps.